Profile: Progressive Concepts, Inc specializes in orthodontic consulting and management solutions. Our training products include front desk training, clinical team training, office management, video workshops for staff meetings, personnel management, scheduling & appointment book control. The front desk training provides tips for improving listening skills, proper office attire, proper topics for conversation with patients, telephone etiquette & policies and also additional customer service tips. Our workshop & seminar includes new patient coordinator workshop, mastering management workshop and also seminars for marketing the orthodontic practice.